Privacy Policy

TIME Organization, Inc. Digital Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. This Digital Privacy Policy applies to the websites operated by TIME Organization, Inc. (the “Company” or “we” or “us”), which include but are not limited to http://www.timeorganization.org (the “Website”). and governs the collection, usage, and disclosure of your personal information through the Website. By using our Website, you accept the practices described in this Policy. Your privacy is very important to us, and the following will inform you of the information that we, TIME Organization, Inc., may collect from you, and how it is used.

Collection of Personal Information

We may collect personally identifiable information (“Personal Information”) about you, such as your name, email address, physical address, and/or telephone number, that you submit to us through the Website. The Personal Information we collect through our Website may include information that you provide by filling in forms on our Website; records and copies of your correspondence if you contact us; and the details of any transactions you carry out through the Website.

Use of Personal Information

We may use the Personal Information collected from you to communicate with you, provide you with services, and for our own internal purposes, including but not limited to providing, maintaining, evaluating, and improving our services and website, fulfilling requests for
information, providing customer support, contacting you, or informing you about changes to this Policy.

Sharing of Personal Information

Any Personal Information submitted by you through the Website is for the exclusive use of the Company. Company does not sell, trade, or rent any Personal Information. However, we may disclose your Personal Information to our contracted service providers to operate the Website and to provide the Company’s other products and services. Except for the foregoing, Company will not disclose your Personal Information to third parties or government agencies unless we are required by law or if we have a good faith believe that such disclosure is necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to
  the edicts of the law or comply with legal process served on our Company;
• Protect and defend the rights or property of our website and related properties;
• Identify persons who may be violating the law, the rights of third parties, or who are
  otherwise misusing our Website or its related properties; and
• As otherwise set forth in this Policy,

Security of Personal Information

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your Personal Information, Company follows generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it.

If we collect sensitive final information about you (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

Please remember that the Internet is not a 100% secure environment, and therefore the Company cannot and does not guarantee that the Personal Information you provide through the Website may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We also protect your Personal Information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to Personal Information.

Automatic Data Collection Technologies

Like many websites, we may use automatic data collection technologies to enhance the user experience and to collect helpful information about visitors and visits to our Website. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services. The information we collect automatically is
not Personal Information and may include IP addresses, internet tags and navigational data (server log files). You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Below are examples of the types of automatic data collection technologies that we might use in connection with the Website:

• Cookies (or browser cookies). Cookies are pieces of data stored on the user’s hard drive containing information about the user. Cookies are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). The Company will not share any information collected through cookies with any third-party
  except to the extent they are performing services on behalf of the Company.

Third Party Links

The Website may contain links to third party sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time, we may request information from you via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose the requested information. Survey information will be used for purposes of improving our health care services that we provide to patients.

Opt-Out Procedures

Users may opt-out of receiving future e-mails or mailings from Company by contacting the Company at the address or telephone number provided below. Children and Privacy The Company’s Website does not target and is not intended to attract children under the age of 13. The Company does not knowingly solicit personally identifiable information from minors through our Website. In compliance with the Children’s Online Privacy Protection Act, our Website, products, and services are all directed to people who are at least 13 years old or older.

Text Messaging (SMS) Terms and Conditions

We may use text messaging (SMS) technology to communicate with patients on topics relevant to their relationship with us. For example, you may receive updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management. Our use of text messaging to communicate with you is subject to this Policy and the Terms and Conditions for TIME Organization, Inc. Text Messaging Program (See Below).

Updates to this Policy

We reserve the right, at any time, to modify this Policy. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

Contact Information

If you have any questions or concerns about these Terms and Conditions you may contact the Company’s Compliance Officer at 667-210-2354
BaltimoreIntake@TimeOrganiztion.org, or via mail Attn: Compliance Officer, 300 E. Lombard St. Suite 1700, Baltimore MD 21202

SMS Terms and Conditions

TIME Organization, Inc. (the “Company”) offers a text messaging program (“Text Message Program”) to communicate with patients on topics relevant to their relationship with the Company. For example, you may receive updates related to your visits, prescription reminders and care management. In accordance with the Health Insurance Portability and Accountability Act (“HIPAA”), patient information used for text messaging will not be shared for marketing purposes without your authorization.

By texting START to 443-275-5483 (TIME Intake/Admissions Department) and 240-240-7768 (Open Access Program/OAP), you agree to participate in the Company Text Message Program, and acknowledge that you understand the risks associated with sending and receiving protected health information via SMS/MMS text messages, including but not limited to the risk that text messages exchanged between you and Company could be viewed by an unauthorized third party. 

Your consent to receive SMS text messages from the Company is not a condition of any treatment provided by the Company, and you can opt out of receiving text messages from the Company at any time by texting STOP to 443-275-5483 and/or 240-240-7768. The Company’s use of your personal information for the Company’s Text Message Program is subject to these

Terms and Conditions and the Company’s Digital Privacy Policy (link).
Your wireless carrier's message and data rates may apply to SMS correspondence. The Company does not charge for any text message content that is sent to you; however, downloadable content may incur additional charges from your wireless carrier. You are solely responsible for any fees, including web access and/or data or text message charges that may be billed by your wireless
carrier based on your individual plan. Please contact your wireless carrier for information about your messaging plan. Your carrier may impose message or charge limitations on your account that are outside of our control. All charges are billed by and payable to your wireless carrier.

You represent that you are the owner, or authorized user of the wireless device you use to receive text messages. You further represent that you are authorized to approve the applicable charges related to the receipt of text messages from the Company. Message frequency may vary.

The Company will not be liable for any delays or failures in your receipt of any SMS messages, as delivery is subject to effective transmission from your network operator and processing by your mobile device. Additionally, Company is not responsible for any direct or indirect damages arising from the use of SMS messages. SMS message services are provided on an as is, as available basis.

Data obtained from you in connection with the Company’s Text Message Program may include your mobile phone number, your carriers name, and the date, time, and content of your messages and other information that you may provide. Your wireless carrier and other service providers may also collect data from your SMS usage, and their practices are governed by their own policies. We reserve the right to use and disclose the data that we collect in accordance with our HIPAA Notice of Privacy Practices and Digital Privacy Policy. When you provide us with information in connection with the Text Message Program, you agree to provide accurate, complete, and true information.

Participating Carriers

Please be aware that compatibility with carriers is subject to change and may vary over time. While we strive to keep our list of participating carriers updated, The Company does not guarantee that the Text Message Program will be compatible with all mobile devices or mobile carriers. The Company is not liable for any delays, failures, or other damage resulting from
carrier services or incompatibility.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from the Company and to the Company from you. Message frequency may vary.

Join Text Alerts, Questions, Cancel Alerts Text START to 443-275-5483 (TIME Intake/Admissions Department) and 240-240-7768 (Open Access Program/OAP), to join Company’s Text Message Program. When you opt-in to the service, we will send you a message to confirm your signup.

If you have any questions, call us at 443-872-2230. You can also text the word HELP to 443-275-5483 (TIME Intake/Admissions Department) and 240-240-7768 (Open Access Program/OAP), to get additional information about the service. After you send the message to us, we will respond with instructions on how to use the Text Message Program as well as how to unsubscribe.

You can cancel this service at any time. To opt-out, text STOP to 443-275-5483 (TIME Intake/Admissions Department) and 240-240-7768 (Open Access Program/OAP), Message and data rates may apply. After you send the message to us, we will send you a reply
message to confirm that you have unsubscribed. After this, you will no longer receive text messages from us. You may re-enroll in the Program and receive text messages from us at any time by texting START to 443-275-5483 (TIME Intake/Admissions Department) and 240-240- 7768 (Open Access Program/OAP), You represent that you are the subscriber for or authorized user of the mobile telephone number that you provided to Company and that you are authorized to approve any related charges for messaging and data applied by your wireless carrier.

Resolving Disputes

In the event that there is a dispute between you and Company relating to Company text messaging communications or arising out of any matter, such dispute will be resolved in the jurisdiction and applicable laws of the state of Maryland.

Limitation of Liability and Disclaimer

THE COMPANY HEREBY DISCLAIMS ALL LIABILITY FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR OTHERWISE, ARISING FROM OR IN CONNECTION WITH THE USE OF THE TEXT MESSAGE
PROGRAM. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES RESULTING FROM THE DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF ANY DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF THE SERVICE.
FURTHERMORE, COMPANY PROVIDES THE TEXT MESSAGE PROGRAM ON AN AND AS AVAILABLE BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THE TEXT MESSAGE PROGRAM WILL BE ERROR-FREE, SECURE, UNINTERRUPTED, OR TIMELY. THE USE OF THE TEXT MESSAGE PROGRAM IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM THE RECEIPT OR USE OF SUCH SERVICE.

Contact Information

If you have any questions or concerns about these Terms and Conditions you may contact the Company’s Compliance Officer at 667-210-2354 BaltimoreIntake@TimeOrganiztion.org, or via mail Attn: Compliance Officer, 300 E. Lombard St. Suite 1700, Baltimore MD 21202